Terms-Conditions of sale-Confidentiality
TERMS AND CONDITIONS OF SALE
By making a purchase on the online store of La petite ferme du mouton noir, you agree to the following terms and conditions:
Pricing and Availability: Product prices, promotional offers, and stock levels are subject to change without notice.
Final Sale: All items on sale or promotion are final sale (no returns, exchanges, or refunds).
Order Information: You must provide accurate and up-to-date contact details (delivery address, telephone number, and valid email address) to ensure the processing and tracking of your order.
Security and Fraud Prevention: To protect our customers and our business, we reserve the right to cancel any order containing incomplete or suspicious information. If applicable, the full amount will be refunded via our secure payment platform, Stripe.
Out of Stock Items
We work tirelessly to display accurate inventory online, in conjunction with our physical store. However, it is possible that an item is out of stock when processing your online order. So, it may happen that an order is canceled or that an article cannot be delivered. We will contact you if necessary to offer you a replacement item or to refund this item.
SECURE PAYMENT METHOD
Purchases made online are made via the highly secure system of Stripe, a safe and fast online payment site.
The purchase and payment of your order is instantaneous. Under no circumstances will your banking information be disclosed to us.
Once your order has been placed, a payment confirmation will be sent to you by email. Check your junk box if you don't see it.
Please note that billing is done in Canadian dollars.
ConfidentialityYour personal information (name, address, email, telephone number) will always be kept confidential and used only by La petite ferme du mouton noir, because the confidentiality of your private life is essential to us. Your credit card information will not be kept.
NOTICE
The name of the company La petite ferme du mouton noir, the brand Le Mouton Noir, the logo and all services are the property of the company La petite ferme du mouton noir and its owner Chantal Laperrière.
The photos, logos, design, texts and content on the website, the online store or our Facebook page are the intellectual property of La petite ferme du mouton noir, they can not be used in any way without permission or consent. written by owner Chantal Laperrière.
RESPONSIBILITIES
La petite ferme du mouton noir and its owner are not responsible for damages related to the use of this site.
GUARANTEE
La petite ferme du mouton noir is committed to providing quality products and courteous service.
Our customers have always been loyal since 1991, and we want to keep them for a long time!
Thank you for your confidence.
Chantal Laperrière, owner/designer